Privacy Policy - Information Use & Data Protection
Our Privacy Policy explains how we collect, use, and safeguard your personal information. Learn about data protection, cookies, and your rights to ensure a secure, transparent, and reliable experience when using our services.
WEEK PLAN PRIVACY POLICY
Last updated: December 25, 2024
This Privacy Policy governs the collection, use, maintenance, and disclosure of information collected from users (referred to as “Users,” “you,” or “your”) who utilize the Week Plan Services, including but not limited to the Week Plan website (https://weekplan.net/), Week Plan mobile applications (“Apps”), and related products and services offered by WISEPLAN INC. (“WISEPLAN”).
This Privacy Policy outlines how WISEPLAN collects, uses, maintains, and discloses information provided by Users, as well as the rights and choices Users have concerning their personal data. It also explains the measures WISEPLAN takes to protect User information and its compliance with relevant data protection laws, including but not limited to:
- Australian Privacy Act and Privacy Principles (APPs)
- European General Data Protection Regulation (GDPR)
- Data Protection Act of 2018 (UK GDPR)
- California Consumer Privacy Act (CCPA)
- California Privacy Rights Act (CPRA)
- Other US state privacy laws
You are required to review and accept this Privacy Policy before accessing or using any part of the Week Plan Services. If you do not agree with any part of this policy, you must not access or use the Week Plan Services.
Please read this Privacy Policy carefully. If you have any questions or concerns, contact us at [email protected].
Information You Provide to Us
1. Account and Profile Information
We may collect personal details such as your name, email address, and password to create and manage your User Account.
2. Content You Provide Through Our Services
You may submit content such as tasks, notes, comments, and attachments. This content is stored securely and helps facilitate your productivity and organization.
3. Information You Provide Through Our Support Channels
When contacting customer support, we may collect your name, email address, and details related to your inquiry.
4. Payment Information
When making purchases or upgrading your account, payment data (e.g., credit card details, billing address) is collected and securely processed by our payment providers.
Information We Collect Automatically
1. Your Use of Our Services
We collect data on your usage behavior to optimize the platform and user experience.
2. Device and Connection Information
Includes device type, OS, browser type, IP address, and unique device identifiers for security and compatibility.
3. Cookies and Tracking Technologies
Cookies are used to personalize your experience, remember preferences, and serve targeted ads.
Information We Receive From Other Sources
1. Other Users of the Services
Other users may share information about you within collaborative features.
2. Other Services Linked to Your Account
We may receive data from external services you integrate, such as Google Calendar or Zapier.
How We Use Collected Information
-
Providing Services and Personalizing User Experience
To tailor and deliver personalized task management features. -
Understanding User Behavior and Improving Services
To analyze trends and improve user experience. -
Communication Regarding Our Services
To send service updates, account information, or marketing communications (if opted-in). -
Marketing, Promotion, and Engagement
To tailor offers and ads based on behavior and preferences. -
Improving Customer Support
To troubleshoot and assist effectively. -
Ensuring Safety and Security
To prevent fraud and unauthorized access.
How We Share Collected Information
1. Protection of Personally Identifiable Information
We do not sell, trade, or rent your personal information.
2. Sharing Non-Personally Identifiable Visitor Information
We may share aggregated, anonymized data for analytics or marketing.
3. Sharing Within WISEPLAN
Access by authorized team members for technical or customer support.
4. Sharing Among Services Users
Shared tasks and projects may be visible to other team members, depending on permissions.
5. Integration with Third-Party Apps
Apps you authorize (like Google Calendar or Zapier) may access specific data.
6. Engagement of Service Providers
| Name | Purpose | Country |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Service Provider | United States |
| Google Inc. | Cloud Service Provider | United States |
| Twilio Inc. | SMS Service Provider | United States |
| Slack Technologies, Inc. | Communication Services | United States |
| Wootric Inc. | Survey Services | United States |
| UserEcho, LLC | Customer Support Services | United States |
| Amplitude, Inc. | Analytics Services | United States |
| TrackJS LLC | Error Tracking Services | United States |
| Stripe Payments Australia | Payment Services | Australia |
| PayPal, Inc / PayPal Europe | Payment Services | United States / UK |
| Xero Limited | Accounting Services | New Zealand |
| Social Network | United States | |
| Zapier Inc. | Cloud Service Provider | United States |
Storage and Protection of Collected Information
1. Data Hosting and Security
Data is hosted in the U.S. with secure, encrypted storage and access controls.
2. Secure Transmission of Sensitive Information
Sensitive data is transmitted via SSL and stored securely by payment processors.
3. Continuous Monitoring and Response
We actively monitor for security threats and respond promptly to incidents.
Cookies
Cookies help us remember your preferences, improve functionality, and serve targeted ads based on usage behavior.
Data Protection Principles
We adhere to the following principles:
- Data Minimization
- Lawfulness, Fairness, and Transparency
- Purpose Limitation
- Data Accuracy
- Data Security
- Accountability and Responsibility
Data Retention
We retain data only as long as necessary for the purposes outlined. For questions about data retention, contact us at [email protected].
Your Data Rights
You have the following rights:
- Access – Request the data we hold about you.
- Rectification – Request corrections to inaccurate data.
- Erasure – Request deletion of your data.
- Restriction – Limit processing in certain situations.
- Data Portability – Obtain and transfer your data.
- Object – Object to processing (e.g., for marketing).
- Withdraw Consent – At any time, where applicable.
To exercise your rights, email: [email protected]
Children’s Privacy
Week Plan Services are for users aged 18 and over. We do not knowingly collect data from minors. If we become aware of data collected from a child under 18, we will delete it immediately.
Contact Us
WISEPLAN INC.
447 Broadway, 2nd Floor, Suite 934,
New York, NY 10013
Email: [email protected] or [email protected]